Support the display behind the event
Prepare before the event
Commission the display and review the agreed pre-event acceptance checks.
Technical support on site
Arrange fault detection and location support during the agreed event-service period.
Plan the required resource
Use a single total person-days quantity to describe the requested service effort.
Event support with an agreed remit
The event schedule, display system and technical responsibilities determine the final service arrangement.
Pre-event commissioning
Commission the display system before the event within the confirmed service scope.
Pre-event acceptance
Review the agreed display checks and acceptance requirements before operation.
On-site fault detection
Detect and locate display faults during the agreed event-support period.
Software and system maintenance
Provide the agreed software and system maintenance support for the event.
Prepare, support and review
Describe the event
Provide the event requirements, location, preferred date and total service person-days.
Agree the arrangement
Confirm the display system, commissioning plan, responsibilities, staffing, schedule and quotation.
Support the event
Carry out the agreed pre-event work and on-site technical support.
Review the service
Review the support provided and any display issues or further actions identified.
Before your visit
- Confirm event dates, operating hours, display equipment and technical interfaces.
- Agree the support period, staffing and site access; a preferred date is not a confirmed booking.
- Confirm parts, additional work and other charges in the quotation.
At service review
- Display preparation — Agreed commissioning and pre-event acceptance checks.
- Event technical support — The confirmed on-site fault-detection and software/system support.
- Issue review — Review issues identified during the agreed service and any further support needed.
Good to know
How do I calculate person-days?
Enter the total service person-days. For example, two people providing service for three days equals six person-days. The team confirms the actual staffing and schedule.
Does this guarantee a fault-free event?
No. This service provides the agreed technical preparation and support; it does not promise that faults cannot occur.
Does it include 24-hour standby?
Standby hours, service coverage and response arrangements must be agreed for the event. No blanket 24-hour or fixed-minute response promise applies.
What should I include in event requirements?
Describe the event schedule, display system, venue conditions, technical interfaces and the support you need before and during the event.